Mail Order

All products displayed on the web site are in stock and available for immediate shipping or are listed for pre-order (not in stock). If your order holds in stock items and pre-order items, your order will be shipped when all items are in stock. Orders with in stock items are despatched within 24 hours by the chosen courier.
German orders can be shipped with Hermes or DHL, International orders will be shipped with Deutsche Post or Hermes / DHL if above a certain weight
or if requested by the customer. You'll get a shipping quote when adding items to your cart before you checkout.

To order an item, simply click on the "add to cart" link next to the product and it will appear in your shopping cart. Once you have finished, you can review the contents
of your cart and get a quote for the full cost of the order by clicking "view cart" and adding your address including your country. If unsure please reach out via the contact form
or send an email to:

German orders will be delivered between 1-5 days depending on the chosen courier. Delivery times vary for International orders: European orders will most likely be delivered
from 4 to 10 days. Outside Europe shipping times vary from 2 to 8 weeks. You can always track your parcel once despatched. Every parcel includes a tracking number
and is insured.

For registered customers we also offer reservation of your order without shipping costs and the option for later shipment or collection if you're in Dresden.

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